Property Management Expertise
 
At Shelter Corporation, we understand an owner's expectations, because we are owners ourselves. Our objective is to maximize net operating income while maintaining and preserving the physical asset.

Marketing
Shelter tailors the advertising and marketing for each market and individual community-from high-end luxury to affordable garden apartments to communities with layered income and rental restrictions. To help insure high occupancy and low turnover, we focus on both marketing and customer service. Strategic marketing plans include lease expiration management, an advertising and finalized cost-per-lease assessment plan, curb appeal inspections, and prospect fulfillment surveys. To help retain residents, we provide consistent and attentive service, which is tracked and monitored through resident feedback. Results have proven our service consistently exceeds our resident's expectations-whether it's responding within 24 hours to work orders, connecting residents with community resources, or simply listening and responding to suggestions.

Financial Growth
Our corporate and on-site management staff is dedicated to improving value through revenue enhancement. This is achieved through close monitoring of rental rates, occupancy and marketing, as well an in-house collection department and utility billing system. While occupancy and revenue growth are key factors in maximizing net operating income, we also focus on expense control measures, such as an in-house turn service and leveraging our buying power.

Accounting
Accurate and timely reporting is a priority. We create detailed monthly financial reports and analysis for owners, lenders and partners-ranging from detailed marketing, traffic and rent comparable analysis to property operating statements, budget comparisons, cash management and financial forecasting. Clients can choose the financial and operational reports that best serve their particular needs.

Technology
Shelter has a fully integrated operating and accounting system, which provides state-of-the-art, cost-effective business and financial management solutions. We provide clients with real-time information, including a complete package of web-based solutions designed to increase revenue, improve efficiencies on site, and enhance both client and resident satisfaction.